At Plasmaféresis Clínica, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or receive our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification: Name, date of birth, contact details (email, phone number, and address).
• Medical Information: Health conditions, treatment history, and medical records necessary for providing healthcare services.
• Financial Information: Payment details, including insurance information, for billing purposes.
• Usage Data: IP address, browser type, browsing patterns, and website interaction data to improve user experience.

2. How We Use Your Information

Plasmaféresis Clínica uses your information in the following ways:

• Healthcare Services: To provide and manage healthcare services, medical consultations, and treatment.
• Communication: To contact you regarding appointments, treatment follow-ups, and general inquiries.
• Billing and Insurance: To process payments, submit insurance claims, and address billing inquiries.
• Improvement of Services: To analyze user data for website enhancements and provide a better service experience.

3. Sharing Your Information

We do not sell or share your information with third parties without your explicit consent, except in the following cases:

• With Healthcare Providers: We may share information with healthcare providers, labs, or specialists when necessary for your treatment.
• For Insurance Purposes: Information may be shared with your insurance provider to process claims.
• Legal Requirements: We may disclose information if required by law, court orders, or to protect the rights and safety of Plasmaféresis Clínica and our patients.

• 4. Data Security

We take the security of your information seriously and have implemented measures to protect your data, including:

• Data Encryption: Sensitive information is encrypted to ensure data privacy.
• Restricted Access: Only authorized personnel have access to your personal information.
• Regular Monitoring: We regularly monitor our systems for vulnerabilities and threats to ensure data integrity.

Despite our best efforts, no transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a patient or visitor, you have the following rights regarding your data:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may update or correct any inaccurate information.
• Deletion: You may request the deletion of your data, subject to legal obligations.
• Opt-Out: You may opt out of non-essential communications at any time.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Website Tracking

We use cookies and similar tracking technologies to analyze trends, administer our website, and gather demographic information. Cookies may store information on your browsing behavior but do not contain personally identifiable information. You can disable cookies through your browser settings; however, this may affect website functionality.

7. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. Any updates will be posted on our website with the date of the last revision. Your continued use of our website and services constitutes acceptance of these changes.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Email: Clinicaplasmaferesis@gmail.com
Phone: +593 99 232 5886 / +1 (908) 205-5541
Address: Plasmaféresis Clínica, Av. Principal S/N, Baños de Aguasanta, Tungurahua, Ecuador

Thank you for trusting Plasmaféresis Clínica with your healthcare needs.

This Privacy Policy covers the collection, usage, and safeguarding of personal data while complying with standard privacy practices for medical institutions. Adjustments can be made to address specific policies or legal requirements as needed.